ABUS One General QUESTIONS & ANSWERS

How secure is the ABUS One app? Which smartwatches does ABUS One work with?

Here we answer the most frequently asked questions about the ABUS One app and the ABUS One system in general:

Frequently asked questions about ABUS One

Adding new locks is quite simple. Click on

ADD NEW ABUS DEVICE

and follow the instructions on your smartphone. Tip: Have the Keycard ready. You need the QR code to register the lock. When using the app for the first time, you must first register with your personal details. Here too, you initially need the Keycard of your ABUS One product.

The security of the ABUS One app is based on two-factor authentication when logging into the app and on the proven SmartX technology of the smart ABUS locks. All data is transmitted in encrypted form via a secure Bluetooth® connection.

So far, the app works in combination with Apple smartwatches and Samsung devices with the latest operating system.

In addition to the Keycard, registration with accompanying two-factor authentication increases the security of the app.

If you can no longer find your Keycard, please contact our customer service team by email at mobile@abus.de or by phone on +49 23 35 634 1270.

If your question is not answered in the FAQs, our customer service will be happy to help:

Write to kundenservice@abus.de or call +49 23 35 634 455.

 

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