Keycard Questions & Answers
The ABUS Keycard is your personal proof of ownership for your ABUS product and confirms that you are the administrator.
Only with this Keycard can you perform firmware updates, reset your product to factory settings and connect it to compatible accessories. Keep your Keycard safe, as it cannot be replaced.
Here we answer the most frequently asked questions about the Keycard.
Frequently asked questions about the Keycard
The Keycard is proof of identity and is necessary for product integration in the app.
It is also required for other actions:
- Firmware updates: You activate firmware updates with the Keycard – so your product remains secure and you benefit from improved functions.
- Resetting and deletion: Use the Keycard to securely reset or delete your product.
The Keycard serves as an important proof of identity that authenticates you as the owner of your product. If you lose the Keycard, you can still use the product as normal, but important functions such as firmware updates, resetting or logging in again are no longer possible. It is not possible to reproduce the Keycard.
Tip: Save your Keycard easily and securely via the ABUS One app in our ABUS One portal: one.abus.com.
Keep your physical Keycard in a safe but easily accessible place. You can also use the ABUS One app to easily and securely store a digital copy of your Keycard in our ABUS One portal.
You can store the Keycard digitally either when you first use your ABUS product or later via the lock settings in the app. Please note that you always need the ABUS One app to store your Keycard in the ABUS One portal.
You can call up the Keycard for your product on the product detail pages in the ABUS One portal. For this, a security PIN will be sent to the email address linked to your ABUS One account.
Only product owners who are in possession of the physical Keycard can create the digital Keycard via the ABUS One app and retrieve or delete it in the ABUS One portal.
No, it is not possible to transfer the digital Keycard.
Yes, on the product detail page of the portal you can either display the stored Keycard or delete it. For this, a security PIN will be sent to the email address associated with your ABUS One account.
Only those who have administrator rights and access to the Keycard can reset an ABUS One product.
No, active control of ABUS One products takes place exclusively via your ABUS One app. In your ABUS One portal, you can either display or delete the stored digital Keycard. For this, a security PIN will be sent to the email address associated with your ABUS One account.
No, "product commands" can only be issued via the app.
